Terms of Service

Terms of Service for Creamland Labs LLC

Last Updated: 11/22/2025

Welcome to the website operated by Creamland Labs LLC (“we”, “us”, “our”). By accessing or using our website (the “Site”), purchasing products, or using any services we provide, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using the Site.

If you do not agree with these Terms, you may not access or use the Site.


1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms.
You agree not to:

  • Violate any applicable laws or regulations

  • Interfere with the security of the Site

  • Attempt unauthorized access to servers or systems

  • Use the Site for fraudulent or harmful activity

We reserve the right to refuse service to anyone at any time.


2. Online Store Terms

By placing an order through our Site, you represent that:

  • You are at least the age of majority in your state or region, or you have permission from a parent/guardian

  • All information you provide is accurate and complete

You may not use our products for any illegal or unauthorized purpose.


3. Products and Services

We reserve the right to:

  • Modify or discontinue any product at any time

  • Change prices without notice

  • Limit quantities

  • Restrict or refuse orders

Product descriptions and images are provided as accurately as possible, but we do not guarantee their accuracy, completeness, or reliability.


4. Orders and Billing

We reserve the right to refuse any order you place with us.
We may:

  • Limit quantities purchased per person, per household, or per order

  • Cancel orders if fraudulent or unauthorized activity is suspected

You agree to provide current, complete, and accurate purchase and account information.


5. Payment

All payments are processed securely through Shopify and/or third-party payment processors.
You agree to pay all charges at the price listed, including applicable taxes and shipping fees.


6. Shipping and Delivery

Shipping times are estimates and not guaranteed.
We are not responsible for:

  • Delays due to carriers

  • Issues caused by incorrect address information

  • Customs, duties, or import taxes (for international orders)


7. Returns, Refunds & Exchanges

We may offer returns or refunds at our sole discretion in accordance with our Return Policy, found on the Site.


8. Intellectual Property

All content on the Site—including text, graphics, logos, images, and design—is the property of Creamland Labs LLC or its licensors.
You may not copy, reproduce, distribute, modify, or create derivative works without our written permission.


9. Third-Party Tools & Links

We may use third-party services that we do not control.
We are not responsible for:

  • The content

  • Practices

  • Privacy policies

of any third-party websites or services.


10. User Comments and Submissions

If you send us comments, suggestions, reviews, or other content:

  • You grant us a non-exclusive right to use, edit, publish, or distribute this content worldwide

  • You agree it will not violate any laws or third-party rights

  • You agree it will not contain harmful or obscene material

We may remove content that violates these Terms.


11. Personal Information

Your submission of personal information is governed by our Privacy Policy.


12. Prohibited Uses

You may not use the Site:

  • For unlawful purposes

  • To harass, abuse, insult, harm, defame, or intimidate

  • To upload viruses or malicious code

  • To scrape, crawl, or duplicate the Site without permission

  • To interfere with security features

Violation of these prohibitions may result in immediate termination of access.


13. Disclaimer of Warranties

The Site and all products/services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee:

  • That the Site will be uninterrupted or error-free

  • That products will meet your expectations


14. Limitation of Liability

To the maximum extent permitted by law, Creamland Labs LLC is not liable for any:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of data, revenue, or profits

  • Issues arising from use of the Site or products

Your sole remedy is to discontinue use of the Site.


15. Indemnification

You agree to indemnify and hold harmless Creamland Labs LLC and its affiliates from any claims arising out of:

  • Your use of the Site

  • Your violation of these Terms

  • Your infringement of any rights


16. Severability

If any part of these Terms is found unlawful or unenforceable, the rest will remain valid.


17. Termination

We may terminate or suspend your access to the Site at any time, without notice, for any reason.


18. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.


19. Changes to Terms

We reserve the right to update or change these Terms at any time.
The updated version will be posted with a revised “Last Updated” date.


20. Contact Information

For questions about these Terms, contact us at:

Creamland Labs LLC
Email:  creamland.labs@gmail.com